Last Updated: 4 July 2026

1. Introduction

Mad Reserve Co. ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us through this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information We Collect

We only collect information that you voluntarily provide to us, such as:

  • Your name, email address, phone number (if provided), and message when you submit our contact form.
  • Your email address if you sign up for opening-date notifications ("Notify Me").
  • Any details you share with us directly via WhatsApp, Instagram, or email.

We do not knowingly collect payment card details, government ID numbers, or other sensitive personal data through this website.

3. How We Use Your Information

We use the information you provide to:

  • Respond to messages submitted through our contact form, or sent directly via WhatsApp, Instagram, or email.
  • Notify you about our opening dates, new locations, and announcements you've asked to receive.
  • Improve our products, services, and this website.

We do not sell or rent your personal data to third parties.

4. Third-Party Services

This site uses third-party services to function and to communicate with you, including Google Fonts, Bootstrap, and Font Awesome (for design and layout), and WhatsApp and Instagram (for direct communication with our team). When you interact with these services, their own privacy policies apply.

5. Data Retention

We retain enquiry and contact information only for as long as necessary to respond to your request or fulfil the purpose it was collected for, unless a longer retention period is required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal data held by us at any time. To make a request, or to unsubscribe from our email updates, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at magkgroup01@gmail.com or via WhatsApp.